All loops
SupportMedium 7 min· claude-opus-4-1
Ticket auto-tagger
Ticket auto-tagger powered by Claude over your help desk.
Read the full Support build guide →NOT DEPLOYEDNOT DEPLOYED
0161ms
Trigger
POST https://hooks.claudeloops.run/ticket-auto-tagger · event=github.push:main
02881ms
Agent
claude-opus-4-1 · in 1181 tok · out 390 tok
03151ms
Tools
fetch-mcp/anthropic:messages.create → 200 OK · 121ms
0451ms
Verify
schema check · pydantic v2 passed
05141ms
Output
ticket #4821 triaged · macro suggested
0621ms
Notify
audit log written · runbook link attached
SUCCESS
0%
0 runs
P50
0ms
median
P95
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tail
AVG COST
—
per run
LAST OK
never
—
LAST FAIL
never
none
Latency · last 30 runs0 samples
no runs yet
Latest output · what your users see
Zendesk #5201P2
Cannot revoke API key from dashboard
macro applied: escalate:billing/no-vat-line
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The problem
Support volume scales faster than headcount.
The outcome
Claude takes the first pass; humans focus on judgement calls.
Ingredients & skills
Secrets
- ANTHROPIC_API_KEY
- ZENDESK_TOKEN
Providers
- Anthropic
- Zendesk
MCP servers
- fetch-mcp
#support#cx#helpdesk
How it works
Ticket auto-tagger powered by Claude over your help desk.
Step 1
1 — Trigger on ticket
Webhook from Zendesk fires the agent.
Step 2
2 — Act
Tag, draft, route — never close without human review.
Step 3
3 — Log
Every action is logged in the audit trail for QA.
One-line deploy
The button above runs the same command with your saved config. This is the raw CLI form.
bash
npx claudeloops deploy ticket-auto-tagger https://hooks.claudeloops.run/ticket-auto-tagger