All loops
SupportHard 8 min· claude-haiku-4-5
Macro suggester
Macro suggester powered by Claude over your help desk.
Read the full Support build guide →NOT DEPLOYEDNOT DEPLOYED
0183ms
Trigger
POST https://hooks.claudeloops.run/macro-suggester · event=linear.issue.updated
02903ms
Agent
claude-haiku-4-5 · in 1203 tok · out 392 tok
03173ms
Tools
fetch-mcp/anthropic:messages.create → 200 OK · 143ms
0473ms
Verify
schema check · json-schema draft-2020 passed
05163ms
Output
ticket #4821 triaged · macro suggested
0643ms
Notify
audit log written · runbook link attached
SUCCESS
0%
0 runs
P50
0ms
median
P95
0ms
tail
AVG COST
—
per run
LAST OK
never
—
LAST FAIL
never
none
Latency · last 30 runs0 samples
no runs yet
Latest output · what your users see
Zendesk #5223P3
Billing invoice missing VAT line
macro applied: escalate:billing/no-vat-line
// press Test to run once · Watch live to keep streaming · Deploy to make it real
The problem
Support volume scales faster than headcount.
The outcome
Claude takes the first pass; humans focus on judgement calls.
Ingredients & skills
Secrets
- ANTHROPIC_API_KEY
- ZENDESK_TOKEN
Providers
- Anthropic
- Zendesk
MCP servers
- fetch-mcp
#support#cx#helpdesk
How it works
Macro suggester powered by Claude over your help desk.
Step 1
1 — Trigger on ticket
Webhook from Zendesk fires the agent.
Step 2
2 — Act
Tag, draft, route — never close without human review.
Step 3
3 — Log
Every action is logged in the audit trail for QA.
One-line deploy
The button above runs the same command with your saved config. This is the raw CLI form.
bash
npx claudeloops deploy macro-suggester https://hooks.claudeloops.run/macro-suggester