All loops
SupportMedium 13 min· claude-opus-4-1
Status page Q&A bot
Status page Q&A bot powered by Claude over your help desk.
Read the full Support build guide →NOT DEPLOYEDNOT DEPLOYED
0186ms
Trigger
POST https://hooks.claudeloops.run/status-page-q-a-bot · event=slack.slash:/loop
02906ms
Agent
claude-opus-4-1 · in 1206 tok · out 393 tok
03176ms
Tools
fetch-mcp/zendesk:invoke → 200 OK · 146ms
0476ms
Verify
schema check · json-schema draft-2020 passed
05166ms
Output
zendesk reply drafted · pending review
0646ms
Notify
audit log written · runbook link attached
SUCCESS
0%
0 runs
P50
0ms
median
P95
0ms
tail
AVG COST
—
per run
LAST OK
never
—
LAST FAIL
never
none
Latency · last 30 runs0 samples
no runs yet
Latest output · what your users see
Zendesk #5226P2
Billing invoice missing VAT line
macro applied: escalate:billing/no-vat-line
// press Test to run once · Watch live to keep streaming · Deploy to make it real
The problem
Support volume scales faster than headcount.
The outcome
Claude takes the first pass; humans focus on judgement calls.
Ingredients & skills
Secrets
- ANTHROPIC_API_KEY
- ZENDESK_TOKEN
Providers
- Anthropic
- Zendesk
MCP servers
- fetch-mcp
#support#cx#helpdesk
How it works
Status page Q&A bot powered by Claude over your help desk.
Step 1
1 — Trigger on ticket
Webhook from Zendesk fires the agent.
Step 2
2 — Act
Tag, draft, route — never close without human review.
Step 3
3 — Log
Every action is logged in the audit trail for QA.
One-line deploy
The button above runs the same command with your saved config. This is the raw CLI form.
bash
npx claudeloops deploy status-page-q-a-bot https://hooks.claudeloops.run/status-page-q-a-bot